C-TEC's Quality Policy

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C-TEC’s products are produced in our leading-edge manufacturing facility that has been ISO9001 certified for many years, a sign that shows our commitment to quality.

ISO 9001 specifies requirements for a quality management system for any organisation that needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction.

C-TEC’s mission is to be the world’s leading supplier of fire alarm, voice alarm, call system and induction loop equipment and our quality objective is to produce products that continue to satisfy the needs and requirements of our customers. We will achieve this by continually reviewing the following quality objectives:-

To implement and maintain a Quality Management System that complies with ISO9001 : 2000
To continually improve the skill and expertise of our staff through professional training and development.
To continually improve all processes that our success and quality depends on.
To achieve customer satisfaction through product development, quality technical support and after-sales service
To increase productivity by establishing teamwork and trust with our suppliers and subcontactors
To be a technology and quality leader in our industry, while keeping our environmental and social responsibilities.
To promote the philosophy that quality, continual improvement and customer satisfaction are the personal responsibility of each and every employee.